Jimswife,
Oops. I didn't recall that Jim had da Vinci surgery. I know about those ports (although I had open surgery).
Yes Rayn, Jimswife was VERY upset initially. She got over that rather quickly (as you have) and got down to the business of trying to figure all of this out.
Usually, it is someone coming here upset, angry, confused, shocked, dismayed, lost, afraid, depressed, etc. Either the the folks who think they may have bladder cancer, those who just found out they did, or loved ones of others in that situation--nobody comes here (in the beginning at least) just for fun.
Most, if not all of us who come here now, came here before with similar feelings. Sometimes, I forget that and start pouncing on people right away while they are still in the head-spinning mode. I forget that people are just pouring out all kinds of emotions at the same time as questions and respond to what they write and not what they feel.
It takes great people, Jimswife (just one example) to remind me sometimes about that emotion. Then I can take a few steps back, listen with my heart instead of just reading with my eyes, and respond in a way that works. Then again, sometimes I'm just an idiot so never feel shy about giving me a "talking to" when I need it.
Mike