Thanks everyone, you have been great and so helpful, I very much appreciate all of your replies.
I have made so many phone calls today and achieved little.
I called the center again, to ask if they would reconsider without me having to divulge my private financial information to them. My details had been reviewed by a Supervisor and they still refused to refer me for an out patient appointment. They have my insurance details, it clearly states what I am covered for. I am covered for everything I need, just they can’t be bothered to verify this information. I feel really blessed to have such good insurance.
They said they would contact my referring uro of the referral outcome. They will tell him I am not ‘cooperating’ (without going into detail) so I suppose they have already 'labeled' me as 'difficult' I am not expecting the referring doc to contact me again.
Prior to the help I have received from this forum I felt alone and vulnerable dealing with this, resulting in a near meltdown!
Pat I have been trying to find the details you have posted, that is great, thank you so much, my husband is phoning tomorrow.
Rosemary, it is good for me to know that this happens to others, being a Brit in the US I was feeling a little paranoid to say the least. Lack of communication is the hardest to deal with, my expectations of the ‘so called caring profession’ have just rated from 10 – 0 from my experiences to date! I am looking into the other options such as teaching hospitals, the information I have reviewed so far says tthis center is the best place for the treatments. We will see what happens tomorrow.
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