Instant chat feature

14 years 11 months ago #26095 by Betsy Mae
Replied by Betsy Mae on topic Instant chat feature
Thanks for the info. I did wonder if that was how to get hold of you but couldn't quite get to grips with it. At least this way I know it isn't just me having problems!

Betsy Mae

Please Log in or Create an account to join the conversation.

14 years 11 months ago #26091 by Cynthia
Replied by Cynthia on topic Instant chat feature
Thank you for the kind words Sara Anne!

Betsy Mae you said you didn't know where to post your problem with the instant chat. Anytime you have a problem please hit the contact us button in the main menu and send us a message. It is easier than having them posted in the forum as I can just forward them to our tech comapny.

Cynthia Kinsella
T2 g3 CIS 8/04
Clinical Trial
Chemotherapy & Radiation 10/04-12/04
Chemotherapy 3/05-5/05
BCG 9/05-1-06
RC w/umbilical Indiana pouch 5/06
Left Nephrectomy 1/09
President American Bladder Cancer Society

Please Log in or Create an account to join the conversation.

14 years 11 months ago #26084 by sara.anne
Replied by sara.anne on topic Instant chat feature
Wow, Cynthia. Making the site even better? I have never used a site with so many wonderful features!!

Sara Anne

Diagnosis 2-08 Small papillary TCC; CIS
BCG; BCG maintenance
Vice-President, American Bladder Cancer Society
Forum Moderator

Please Log in or Create an account to join the conversation.

14 years 11 months ago #26068 by Cynthia
Replied by Cynthia on topic Instant chat feature
Instant chat is working for most people it may be your settings that are affecting it. Having said that we have never been happy with this product as the person you are trying to contact will only get the message if they refresh their browsers. In other words if they are in the forum and composing a post they will not be aware you are trying to talk to them.

But have heart as we speak we are in the middle of doing a site redesign that will bring you a new chat product. So just bear with us if your chat is not working help is coming.

Cynthia Kinsella
T2 g3 CIS 8/04
Clinical Trial
Chemotherapy & Radiation 10/04-12/04
Chemotherapy 3/05-5/05
BCG 9/05-1-06
RC w/umbilical Indiana pouch 5/06
Left Nephrectomy 1/09
President American Bladder Cancer Society

Please Log in or Create an account to join the conversation.

14 years 11 months ago #26066 by reseda1420
Replied by reseda1420 on topic Instant chat feature
I tried you on instant chat but no response. Maybe it doesn't work

Please Log in or Create an account to join the conversation.

14 years 11 months ago #26060 by Betsy Mae
Instant chat feature was created by Betsy Mae
Not sure where to post this query - has the instant chat feature altered? I do not seem to be able to contact folks when I use it or is it just that people do not want to chat to me?!!!:(

A lonely Betsy Mae

Please Log in or Create an account to join the conversation.

Moderators: Cynthiaeddieksara.anne