Actually Melodie my doctor said to me "If you can afford it don't reuse the catheters..its not worth the risk of a kidney infection" so my prescription was for whatever i needed and no restrictions on brand. He also wrote a letter to the insurance company on why i would be put at risk. But i understand it depends on who your insurance is and if you have an HMO or a PPO.....but its sure worth a try. I must have been given a list of 50 or more companies that they would accept..half of them really did not carry the intermittant caths but i eventually found the one closest to me that did which was kind of ironic because their price was twice that of my local Urostomy pharmacy but they were not on the list...go figure.
Isn't it just amazing that even when it comes to ordering supplies, this too has to be more complicated than it should be. My insurance company gave me the name of the closest medical supply that they would cover, 21 miles but I can only pick them up on the assigned days determined by the insurance company...the 10th of every month. They would not let me buy any other type of catheter without a prescription yet were willing to give me the name of a supply house that did send me plenty of Mentor samples. It is interesting to me that the Bard ones do say on the package, "Do not reuse" and yet we are told by the doctors to reuse them. I suppose Bard is trying to cover themselves from any possible lawsuits. But I note on the "Mentor" ones they do not have that statement on their packaging. Either way, I have found that both seem to hold up well after lots of use. I'm still trying to decide what works best for me, although I have to admit I like the Mentor softness and "pink" color. Melodie
Melodie, Indy Pouch, U.W.Medical Center, Seattle, Dr. Paul H. Lange & Jonathan L. Wright
Stephany your insurance company will give you a list of supply houses which they will accept for ostomy supplies. There were none in my area and i had to get mine from Cleveland but they were extremely dependable...they had my prescription on hand and all i had to do was call the 800 number and a shipment was on my doorstep the next day. If i did not make the call they called me so they were always on top of it.
I found the long list that the insurance company gave me .. some did not carry my supplies but they were all 800 numbers and i called until i did find the right one.
So thats a start. Pat
Sorry to have to ask again, but now that my husband has decided which catheter is the most comfortable (thanks, Pat, for suggesting we call the manufacturers!) we now have to decide from whom to order.
Does anyone have any suggestions? There is a medical supply house within driving distance, but their service is not all that good, so we'd be just as happy ordering by email. I'd appreciate hearing from anyone who has had a great experience with ordering.